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Ask Susan Property Buyer Full Review

Need to sell your property quickly? Have you been searching for a service that will help you sell your home fast, but for a fair cash offer? You have certainly come to the right place, as we at Home House Buyers help our clients sell their houses fast.  

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  • Receive a Cash Offer within 24hrs
  • Completion date to suit you
  • We pay all fees

Who are Ask Susan? 

Ask Susan is a small cash buyer with more than 12 years of experience to call on. The company is located in Macclesfield and states that they purchase properties all over the UK. They will buy any property, regardless of condition, and are happy even to buy rundown properties, problem properties, and ones facing repossession. 

  1. Ask Susan 
  2. Reviews 
  3. Our Verdict 
  4. Compare with Ask Susan 
  5. FAQ’s 

What Services Do Ask Susan Provide? 

Ask Susan is what’s known as a direct buyer, which means that they’ll have the cash on hand to buy any property outright. This is advantageous as it means they don’t have to seek cash from other sources, such as investors. 

The benefit here is that you won’t be locked into any contracts until the property is sold, and you won’t have to wait for the funds to become available. For this reason, Ask Susan can complete a 7-days-or-less sales process. 

Ask Susan will buy probate properties, properties facing repossession, and properties that have not sold through conventional methods (estate agents, etc.). And they buy all other properties too. 

What is the Process with Ask Susan? 

The process begins by filling out the online form on their website or phoning Ask Susan directly. Then, their team of property specialists will come back with a formal offer. If you decide to accept this offer, they’ll proceed with the sale of your property. 

Ask Susan cover all the required legal actions involved with buying a property. They’ll also cover any costs incurred, such as valuation, survey, and legal fees. Then, they’ll be ready to complete in just 7 days or less, and you’ll receive the funds upon exchange of contracts. 

Ask Susan Positives 

  • There’s no charge for using Ask Susan’s services and any fees will be covered. 
  • Sales can be completed within 7 days if necessary and cash offers are usually always received within 24 hours. 
  • Ask Susan will buy properties in any condition, so you won’t need to spend money on having work done before reaching out to them. 
  • Ask Susan state that they can buy homes to halt repossession. 
  • Ask Susan purchase properties throughout the UK, including Scotland – many other cash buyers only buy properties in England and Wales. 

Ask Susan Negatives 

  • Ask Susan claim that they can pay up to 100% of the market value but do not state how this is possible. Bear in mind that they cover all fees, so they wouldn’t be able to profit if this were true. Most likely, they’ll pay up to 85%, which is standard for the industry. 
  • Confusing website – email and phone number do not appear to be on the website and if they are, they aren’t easy to find. 
  • Customer support is not available 24/7. 
  • Various negative reviews can be found on independent sites that indicate a less than stellar service received by some customers. 
  • Ask Susan is not registered with The Property Ombudsman or a member of the NAPB. As such, they do not have to adhere to the strict guidelines that other cash buyers do. 
  • They do not use an RICS accredited surveyor during property valuations and so what they offer may not reflect your property’s true value. 

Our Verdict 

Ask Susan are a direct cash buyer that can have your property bought in just 7 days. However, they do not offer 24/7 support, and while they claim to offer up to 100% of the property’s value, it’s unclear how this is possible. In addition, vital information is lacking, the website is confusing, and reviews are largely mixed. 


How Much Do Ask Susan Pay for Your House?

Ask Susan state that they can pay up to 100% of your property’s market value, but in reality, they’ll likely only pay a percentage just like other cash buyers. 

How Long Does It Take for Ask Susan to Buy My House?

If you need to sell your house fast, Ask Susan claim to make a cash offer within 24 hours and can complete the sale in just 7 days. 

What Are the Costs Associated with Ask Susan?

Ask Susan cover all fees with nothing to pay on your part. 

Are Ask Susan Regulated?

Ask Susan are neither registered with The Property Ombudsman nor members of the NAPB. You should exercise caution as this means they don’t need to adhere to the high standards applied to cash buyers registered with TPO and/or members of the NAPB. 

Are Ask Susan A Cash Buyer with Immediate Funds Available?

The company identifies as a direct cash buyer, which means they’ll always have the funds on hand to buy your property. 

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